Social Media How-to’s
Monitoring and Listening
- The Listening Cycles: Part 1 & Part 2, reviewing how to identify stakesholders on social media and tools for monitoring discussions about your issue.
- Upwell.us: authorities on big listening and monitoring topics and conversations on social media. Also Beth Kanter’s blog post about how they work.
- A+Big+List+of+Tools – Beth Kanter’s list of social media tools – also see Beth’s Blog – bethkanter.org